Product Quality Guarantee

At High Tech Vibe, we stand behind the quality of everything we offer. Your satisfaction is our top priority, which is why every item includes a manufacturer’s warranty for your peace of mind. For details on specific coverage, simply reach out to our team.

What if my order arrives damaged?

We ask that you carefully check your package upon delivery. If you notice any damage to the box or contents, please note it on the delivery receipt right away. If you cannot inspect the contents immediately but suspect an issue, mark the receipt as “suspect damage.”

Should your item arrive damaged, send us clear photos at support@hightechvibe.com and include your order number in the subject line and our team will review it arrange a replacement or refund — typically within 14 business days.